Please follow these steps for data backup and restore.
1. Perform "Data backup" in ATracker from the device you want to export data. This function can be found in the "..." tab. It will send you an email with the database backup.
2. Open the email on the device to which you want to import data and tap the attachment named "backup.ATracker," then select ATracker/ATracker PRO to import the database. It is recommended to use the official Apple email app or the AirDrop function. Some third-party apps do not support data import into ATracker.
3. It will open ATracker and prompt you to import data. Choose yes.
4. The data is now imported.
To maintain data consistency, if you have Dropbox Sync enabled in ATracker, you must disable Dropbox Sync on all devices using ATracker and select the option to delete server data when you disable it. Alternatively, you can manually remove the Dropbox/Apps/ATracker/MainStore.v2 or Dropbox/Apps/ATrackerPRO/MainStore.v2 folder.
If Web Sync is enabled, data backup/restore is not recommended, as all data is stored on the server. The user needs to log off from web sync to perform data import, and when the user logs back in, the old data will be downloaded to the local device again.
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