How to sync premium between iPhone and Mac?

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Amber

• February 15, 2023 20:34

I just bought my free trial of Pro, but it's not syncing correctly. The web portal reflects my custom tasks, goals, and tags, but any past or currently running tasks are not shared between the devices. So, if I start one task on my phone, it won't start on the computer, and vice versa. Also, my calendar history is nowhere to be found on the laptop. How do I fix this?

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• Official comment

  

  Jian

  • February 16, 2023 19:48

  Thanks for using ATracker!

  Please check whether you are still logged in on your mobile device. If you do not see the "Sync" button on the top of the today tab, please tap ATracker->Settings->Subscription (Premium) and log in again.

  Due to user privacy concerns, we do not want to store users’ calendar credentials on our server. So it is not possible to show the calendar in the web app.

   

  For the mobile app, we use Apple / Google component to read the user calendar to avoid direct accessing the user’s calendar by credential.

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