Switching from Android to iOS

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Dominik

• August 21, 2021 12:12

Hi, I recently purchased Pro and Premium (just 2 weeks ago).  As things are, I need switch to iOS now. Do I need to buy Pro again ? I would appreciate your support.

Kind Regards,
Dom 

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• Official comment

  

  Jian

  • August 22, 2021 19:42

  Thanks for using ATracker!

   

  Unfortunately, you need to pay for the one time upgrade again in iOS.

   

  We cannot transfer the purchase for ATracker across platform. Neither Google nor Apple support it. 

   

  If you have subscription for the web sync, as the subscription data is stored on our server. You only need to pay once. You can decide whether to keep current subscription in Android or cancel the Android subscription and use iOS subscription instead.

   

  Also, it is recommended to use subscription in iOS, as the subscription management part is better in iOS. You can cancel the Android subscription after it expires and start it in iOS after. I think you will also one month free trial again.

   

  Hope it helps!

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  Dominik

  • August 24, 2021 16:52

  Ok, I can see they are technical challenges which are hard to overcome. I bought it again, because I can see it's good software and I'm planing to use it for a long time. Keep up the good work. 

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  Jian

  • August 24, 2021 17:00

  Thanks!

  Have a nice day!

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