ATracker PRO Syncing to wrong calendar

I am struggling with transitioning from ATracker to ATracker Pro and do not know how to correct the problems. I began using ATracker Pro so that I could use the Web Portal, but either the Pro version is very different or I have set it up incorrectly.

1) ATracker PRO is syncing to my personal gmail calendar when I want it to sync to my work-based gmail calendar so that I can maintain an accurate time study for my administrators to consider with regards to my work load and expectations. If it does not sync to my work calendar it will create twice as much work for me and will likely not get maintained. I changed my e-mail address in my wonderapps profile to see if that would help it sync to the correct account, but that did not take care of the problem. Please let me know how to fix this problem as soon as possible.

2) With ATracker, when I was on the "Today" screen, I only saw the appointments that were on already on my work calendar. To add a new task, I would just touch the symbol in the upper right corner of the screen that looks like a timer with a "+" inside of it. However, with ATracker PRO, when I go to the "Today" screen, it shows a list of all of the potential tasks I have entered, rather than the events for just the day. Is this problem because I began entering tasks on the wrong screen? How can I correct this?

Thank you for any assistance you can give to me before I dig myself into a larger mess.

GKSchoolPsych

Official comment

Jian

October 31, 2018 22:03

Thanks for using ATracker!

I do not fully understand your question. Maybe you can send an email to support@wonderapps.se with some screenshot and it might help me understand better.

But I will try my best to help you.

I recommend you to use either ATracker or ATracker PRO, not both on the same device, if you have calendar sync enabled on both, It might cause duplication.

If you want to migrate data (one time) between ATracker and ATracker PRO, please follow this guide.

https://support.wonderapps.se/hc/en-us/articles/115003087265-How-to-use-data-backup-and-restore-

For the calendar write, we have the setting in ATracker->settings and on task level as well. If you found ATracker saved the entries into the wrong calendar, please open the task and check the last option to see whether it is pointing to the correct calendar. You can disable it and then enable it again to select a correct one.

ATracker and ATracker PRO is using the same code so the function is same. If you create a task entry, it should always allow user to select a task from the list.

Hope it answers your question!

ATracker PRO Syncing to wrong calendar

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