How to log in on Android app

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Mohammed Zafar Ali

• August 14, 2020 07:33

I purchased Pro and subscribed to Premium but I cannot log in and keep getting the ads. I did killed the app and restarted it, cant locate sign in option on the app

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• Official comment

  

  Jian

  • August 20, 2020 06:36
  • Edited

  Hello!

  Thanks for using ATracker!

  I have checked our server database but cannot find your account with email address "m-xxxxx@gmail.com". 

  After subscribe, you should see "Create account" button in that form (ATracker->Settings->Subscription (Premium). Please tap it to create account.

  If you are using some other email when you created the account in ATracker, please let us know. We will check with our server again.

  Have a nice day!

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  Mohammed Zafar Ali

  • August 20, 2020 11:53

  Thanks Leo J Salazar for taking it up.

  This is a serious violation of personal data!!

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  Jian

  • August 20, 2020 12:59

  Thanks for letting us know! We are now masked the email address.

  It was purely our mistake as we thought it is a personal ticket. But in reality it is a public post.

  Again, sorry!

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  Leo J Salazar

  • August 20, 2020 01:13

  Wow, seriously?! You just put his email address right up there for everyone to see?! Bad move, guys. So much for GDPR.

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  Permanently deleted user

  • March 08, 2021 11:37

  Mr. Zafar Ali's email is still visible to the public!!!!

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  Jian

  • March 08, 2021 19:46

  I cannot see his email in the post any more.  Maybe it is because you have answered the original post, so you can see it?

   

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