Not able to login to web portal

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3 comments

  • Official comment
    Avatar
    Jian

    Hello!

    Thanks for using ATracker!

    After you started the trial, you should see a "Create account" button beneath the "Subscriber Login" button in ATracker app. Please tap that button to create user.

    Here is the screenshot.

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  • Avatar
    inge de vrieze

    Hi,

    Just to let you know it is more compicated than that. I just upgraded to Pro, and had to tap the button "free trial" in order to see the "create accoutn" button...

    And even now, I can't login into the Web Portal. 

     

    rgds

    Inge

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  • Avatar
    Linda lewis

    I am having this same problem. there is no place to create an account, and I have not set a password anywhere.

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