Linking the app on android and apple

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Robert Titlow

• August 05, 2019 11:07

Hi I'm trying to link the app on both devices a samsung android and an ipad can this be done?

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• Official comment

  

  Jian

  • August 05, 2019 21:37

  The data storage format is slightly different in iOS and Android, currently it is not possible to sync or migrate data between iOS and Android directly.

   

  iOS and Android device can be synced via our web version. It is a subscription based service as we need to store data on our server hosted on Microsoft Azure, and convert the data structure on the server.

   

  You just need to start a 30 days trial in ATracker->setting->subscription (Premium) on iOS device, then the “create account” button will be shown below. 

   

  Please always backup ATracker data before data migration. 

   

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