I can't resume my purchase

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Nikki

• April 10, 2025 07:08

I bought it on July17,2023, downloaded on my Iplone,  today my iwatch can't use it so I deleted this APP and tried to reinstall it, but it couldn't resume my purchase on my phone, it showed It shows that my email address has not been registered, I wanna know that what's happened on my account?

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• Official comment

  

  Jian

  • April 10, 2025 21:30

  Thanks for using ATracker!

  If you are using iOS (iPhone / iPad), you only need to purchase once in that case.

  You can find the app in the “Purchased" in the App Store (tap the top right icon in the “App Store” app).

  If you are using an upgraded ATracker, please download ATracker from App Store and tap ATracker->Settings->Upgrade app->Restore purchase.

  If you are using ATracker PRO, you need to re-download the ATracker PRO app.

  Please make sure you have the same Apple ID in the App Store. Also, please do not purchase ATracker PRO and upgrade ATracker both. Otherwise, you will pay double.

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  Nikki

  • April 10, 2025 07:15

  i saw it has Atracker PRO on Iphone APP STORE, but I bought PRO on Atracker,I upgraded it in the APP, not APP STORE

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